Terms of service

 

General Terms and Conditions (T&Cs)

§ 1 Scope

These General Terms and Conditions apply to all contracts concluded via the online shop cloudsofa.de between the operator:

Cloud Sofa Maximilian Braun Alte-Jakobstraße 167 10969 Berlin Email: hallo@cloudsofa.de

(hereinafter "Seller") and the customer (hereinafter "Buyer").

§ 2 Formation of Contract

  • The presentation of products in the online shop does not constitute a legally binding offer, but an invitation to place an order.
  • By submitting an order, the Buyer makes a binding offer to purchase.
  • The Seller confirms receipt of the order by email. This confirmation of receipt does not yet constitute acceptance of the offer. The contract is concluded upon dispatch confirmation.

§ 3 Prices and Payment

  • All prices are final prices and include the applicable statutory VAT.
  • Payment is made by credit card, PayPal, or another payment method offered in the shop.
  • The purchase price is due upon conclusion of the contract.

§ 4 Delivery

  • Delivery is made to the delivery address provided by the Buyer.
  • Delivery typically takes 4–6 business days after receipt of payment, unless otherwise stated on the respective product page.
  • In the event of a delivery delay, the Buyer will be informed without undue delay.
  • The risk of accidental loss or deterioration of the goods passes to the Buyer upon handover.

§ 5 Retention of Title

The delivered goods remain the property of the Seller until full payment has been received.

§ 6 Right of Withdrawal

The statutory right of withdrawal applies in accordance with the withdrawal policy, which forms part of these T&Cs (see separate Right of Withdrawal notice).

§ 7 Warranty

The statutory warranty rights apply. The warranty period is two years from delivery of the goods.

§ 8 Limitation of Liability

  • The Seller is liable without limitation for intent and gross negligence, as well as for damages arising from injury to life, body or health.
  • In all other respects, liability is limited to the foreseeable damage typical for this type of contract.

§ 9 Data Protection

The collection and processing of the Buyer's personal data is carried out in accordance with the privacy policy, available at cloudsofa.de/datenschutz.

§ 10 Dispute Resolution

The EU Commission provides a platform for online dispute resolution: https://ec.europa.eu/consumers/odr. We are not obliged to participate in dispute resolution proceedings before a consumer arbitration board.

§ 11 Applicable Law and Jurisdiction

German law applies. The place of jurisdiction is, to the extent permitted by law, the registered seat of the Seller.

§ 12 Severability Clause

Should individual provisions of these T&Cs be or become invalid, the validity of the remaining provisions shall not be affected.

Last updated: July 2026